Job Description

This role is for a Business Analyst supporting the Information Technology Department in a large, complex local government organization. The primary responsibility is to assist in the implementation of a large-scale application system by collaborating with a team of analysts and vendor partners. The ideal candidate must reside in South Florida .

The position requires active engagement throughout the project lifecycle , focusing on understanding business processes and requirements to successfully implement a vendor-provided application solution.

• Strong experience working on complex IT software projects in large organizations using Waterfall and Agile methodologies.

• Proficient in gathering and documenting business requirements and processes.

• Hands-on experience with business analysis in complex software implementations and integrated software solutions .

• Skilled in data analysis using tools like Power BI and Excel .

• Knowledge of data management and infrastructure .

• Excellent written and verbal communication skills.

• Translate business needs into User Stories , technical specifications, and system designs.

• Work closely with stakeholders via interviews, workshops, and meetings to gather accurate and detailed requirements.

• Collaborate with technical teams to design effective solutions aligned with business objectives.

• Evaluate and document existing business processes.

• Identify opportunities for improvement and recommend changes to enhance efficiency and productivity .

• Analyze complex data sets to provide actionable insights.

• Support strategic decision-making for software integration and architecture.

• Familiarity with SQL , data models , ETL , and Microsoft Office applications.

• Participate in system testing , including functional, integration, and user acceptance testing.

• Support the creation and execution of test plans and test cases .

• Manage business analysis tasks within Agile and Waterfall projects.

• Coordinate with cross-functional teams to ensure timely delivery of project milestones.

• Engage in vendor management , including organizing demos and supervising implementations.

• Assist in preparing impact assessments , user training materials, and transition support.

• Support end-users during system go-lives and stabilization periods.

• Act as a liaison between business users, technical teams, and project managers.

• Provide regular updates , status reports, and presentations to stakeholders.

• Evaluate post-implementation performance and identify enhancement opportunities.

• Recommend improvements to optimize system usability and effectiveness .

• Identify, document, and help mitigate risks and issues.

• Escalate critical issues promptly to ensure resolution.

• Bachelor's Degree required.

• Minimum of 5 years of experience in software implementation and business process analysis.

• Additional relevant work experience may substitute for the required education on a year-for-year basis .

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