The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
...TAP Air Portugal is seekinga highly motivated and solution oriented individual for the position of Airport Station Manager at Newark International Airport. TAP Air Portugal - is a Leading European Commercial Airline, founded in 1945. The airline is a member of the Star...
...Have a predictable daily home time work schedule. Drive the same out-and-back dedicated route and work with the same customers every... ...Qualifications Valid Class A Commercial Drivers License (CDL). Live within 50 miles of Little Rock, AR. Minimum 6 months...
...our exceptional craftsmanship and personalized service. As we continue to grow, were looking for driven, team-oriented individuals to grow with us. Office Coordinator Were looking for a highly organized and proactive Office Coordinator to keep our daily operations...
...Job Title: Customer Service Representative Location: Oklahoma City, Oklahoma Industry: Banking Pay: $17.00-$18.00/hour Job... ...involves interacting with customers over the phone in a call center environment, providing empathetic support, and guiding them...
...Here are the job details for your review: Job Title: Nurse Practitioner Core Location: 542325 US Highway 1, Callahan FL - 32011 Pay Rate... ...resume and must include candidate contact information. NP/PA Questionnaire. (Include at the top of each submitted resume...