Service Technician Job at reesmarx, Louisville, KY

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  • reesmarx
  • Louisville, KY

Job Description

This is a critical and exciting opportunity to become the first dedicated employee in the U.S. market.

We are looking for someone with a strong technical background, primarily focused on service technician responsibilities, but who can also support sales activities as the business grows.

The ideal candidate will be hands-on, self-motivated, entrepreneurial, and culturally aware of working with a European (Austrian) company.

Initially, the position is service-oriented; however, successful performance could lead to broader business development and leadership roles, including support for establishing a formal U.S. subsidiary in the near future.

Key Responsibilities

  • Installation, commissioning, and production support of furnace and dosing systems at customer foundries.
  • Provide technical support during project planning and execution phases.
  • Support urgent service needs and production ramp-ups for major U.S. OEM clients.
  • Act as the primary technical and service contact for the North American customers.
  • Provide regular maintenance, service, and technical troubleshooting support.
  • Support informal sales efforts through client relationship management and opportunity spotting.
  • Help lay the groundwork for establishing a U.S. subsidiary, including future hiring (second role likely focused more heavily on sales).

Qualifications

  • Education & Certification:
  • Degree in Electrical Engineering (must be licensed to operate in the U.S. market).
  • Additional degree or strong experience in Mechanical and Pneumatic Engineering preferred.
  • Technical Skills:
  • Understanding of both electrical and mechanical systems.
  • Basic robot programming skills (Fanuc and ABB).
  • Basic PLC programming skills (Siemens).
  • Professional Skills:
  • Strong customer service and client-facing capabilities.
  • Ability to work independently and report remotely without daily supervision.
  • Willingness and flexibility to travel extensively across North America (~50–70% depending on location).
  • Adaptability to different time zones and urgent customer requests.
  • Cultural Fit:
  • Cultural awareness and sensitivity to working with a European (Austrian/German) organization.
  • Entrepreneurial mindset — capable of thriving in a dynamic, fast-paced, and flexible environment.
  • Open to learning and adapting if not from the die casting industry (industry-specific experience is a plus but not mandatory).

Job Tags

Immediate start, Remote job, Flexible hours,

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