Job Description

Company Description

Team Enoch provides electrical, plumbing, roofing, and HVAC services to residential and commercial customers, placing a strong emphasis on value through quality, customer service, and competitive pricing. We are a high-volume provider focused on efficiency to ensure we offer the best value in the metro area. Team Enoch is dedicated to maintaining a reputation that aligns with our ambitious goals.

Role Description

We’re looking for a friendly, organized, and motivated individual to join our team as a  Customer Service & Leads Coordinator . In this role, you’ll be the first point of contact for new and existing customers — answering calls, following up on Thumbtack and web leads, scheduling HVAC jobs, and helping keep daily operations running smoothly.

Responsibilities include:

• Responding promptly to customer inquiries and leads
• Scheduling appointments and dispatching jobs to technicians
• Following up on open estimates and pending leads
• Assisting with administrative tasks and customer records
• Providing excellent service and communication to every customer

What we’re looking for:

• Great phone and communication skills
• Detail-oriented and reliable
• Comfortable working in a fast-paced, team-oriented environment
• Basic computer skills (experience with CRM or dispatching software a plus)
• This is an  entry-level position with room to grow — perfect for someone who’s organized, proactive, and ready to learn the HVAC industry from the ground up.

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