Job Description

Experienced Service Technician – Join the Neptune Plumbing Team

Location: Cleveland, OH & Northeast Ohio

Job Type: Full-Time

Experience Required: 5–10 years

Industries Served: Commercial, Industrial, and Institutional Plumbing

Why Work at Neptune Plumbing?

Neptune Plumbing is growing, and we’re looking for an Experienced Service Technician who is a self-starter, problem-solver, and true professional. If you’re passionate about delivering excellent customer service, take pride in your work, and want to be part of a team that values your skills as an experienced Plumbing Technician—we want to hear from you.

Since 1957, Neptune Plumbing has proudly served the Cleveland area and Northeast Ohio with best-in-class commercial and industrial plumbing services. From corporate offices and retail shops to large apartment complexes, health care facilities, and government institutions— no job is too complex for our team .

Benefits:

We believe great work starts with a great team . That’s why we invest in our people and provide an environment where quality, adaptability, and care are at the center of everything we do. 

• Company Vehicle
• Gas Card provided
• Health Benefits offered
• Pension Plan offered
• Continuing Education/Training
• Provided Uniforms
• Competitive Wages

Responsibilities

• Provide service and customer support during field visits or dispatches
• Manage all on site installation, repair, maintenance and plumbing tasks
• Diagnose errors or problems and determine proper solutions
• Produce timely and detailed service reports
• Document processes
• Operate vehicle in a safely manner
• Follow all company’s filed procedures and protocols
• Cooperate with the team and share information across the organization
• Comprehend customer requirements and make appropriate recommendations
• Build positive relationships with customers
• Provide sewer and drain cleaning
• Operate and complete sewer camera work
• Be a part of an “on call” rotation (nights and weekends)

What You’ll Need

• 5–10 years’ experience in all phases of plumbing
• A valid driver’s license and clean driving record
• Ability to pass a background check and drug test
• Knowledge of local plumbing codes
• Strong problem-solving skills, both independently and in a team
• Ability to work flexible shifts and to adapt to changing work schedule

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