Job Description

Summary

The Secondary Mortgage Operations Manager oversees daily operations of the Secondary Mortgage Department, managing loan processes for secondary market products including FHA, VA, USDA, Fannie Mae, and Freddie Mac, as well as portfolio-held mortgage loans. Ensures seamless execution of investor delivery, compliance, and operational efficiency.

Specific Job Functions:

• Direct Supervision of loan operations staff, consisting of processors, closers, and underwriters.
• Oversee mortgage loan workflow, ensuring loans are processed, underwritten, closed, and delivered to the investor for purchase with efficiency and accuracy, adhering to regulations and compliance requirements.
• Finalize post-close reconciliations between the bank and the investor.
• Verify the transferring of loan files and documents from Secondary LOS to Imaging and Servicing following file retention requirements.
• Serve as quality control specialist for the department and ensure that b1BANK complies with the investor and GSE underwriting and closing requirements.
• Complete monthly and annual production accounting and reporting.
• Function as an administrator for the department systems and services.
• Assist department Managing Director on audits, reporting, policies, and procedures, both internal and external.
• Coordinate and maintain department relationships with investors and vendors.

Minimum Job Requirements

• High school Diploma or equivalent required.
• Seven (7) years of Secondary Mortgage experience required.
• Knowledge of the mortgage banking industry, with an emphasis on the loan closing and funding areas.
• Ability to work in a fast-paced environment and simultaneously manage and effectively prioritize the workload.
• Excellent organizational skills and proven ability to multi-task required.
• Ability to apply fractions, percentages, ratios and proportions to practical situations. Also possess the ability to read and interpret rent rolls, annual operating statements and pro-forma budgets.
• Ability to communicate effectively, both written and verbal, with outside attorneys, borrowers, lenders and other company employees. Ability to write letters and business correspondence. Ability to effectively present information to management, borrowers and lenders.
• Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret various instructions in written or diagram form and deal with several abstract and concrete variables.
• Competent knowledge, understanding, and utility of several software programs including, but not limited to Microsoft Office and various internet applications. Encompass LOS experience preferred.

Equal Opportunity Employer/Veterans/Disabled

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