Position: Second Shift Truck Dispatcher
Location: Fairfield, Ohio
Reports to: Second Shift Supervisor
Relay Express is a 24/7 Logistical Solutions Provider, with headquarters in Fairfield, Ohio. We are currently looking for a full-time 2 nd shift Dispatcher. The shift is Monday- Friday, 1430-2300. The ideal candidate should have a background in fast-paced environments including experience with multi-line phones, and computer proficiency including Word and Excel. Individuals must be able to work in a self-motivated manner. This is a key operational position with the opportunity to advance and grow with the company.
Duties and Responsibilities:
· Understand all Relay Express Large Vehicle service types and customer-specific SOPs.
· Build strong geographic and operational knowledge of our service markets and driver fleets.
· Monitor fleet capacity in real time to anticipate needs before orders are placed.
· Conduct driver pre-check calls two hours before report time to confirm availability and understanding of assignments.
· Assign orders to the most qualified contractor based on:
- Customer time requirements
- Freight volume/dimensions
- Special handling needs
· Proactively track all drivers using GPS and dispatch software to ensure on-time pickups and deliveries.
· Collaborate with Customer Service Representatives to provide real-time updates and resolutions to customers.
· Log all critical delivery details in real-time (arrival/departure times, BOL numbers, freight counts, PODs, etc.).
· Maintain open communication with Branch Managers to align dispatch operations with IC capacity and performance targets.
· Promote safety by ensuring ELD and FMCSR compliance.
· Uphold Relay Express’ Social Covenant, fostering a respectful and compassionate workplace.
· Pick parts for outgoing orders while adhering to specific requirements (quantities, names, part numbers, serials, return packs, etc.).
· Represent the company professionally in appearance, conduct, and communication.
· Maintain professional attire, language and business demeanor in all dealings with customers, employees and vendors.
Experience and skill requirements:
· Experience in fast-paced dispatch, customer service or phone centers.
· Ability to multi-task through phone communications and real-time software-based tracking and dispatch systems.
· Strong computer skills including Microsoft Office proficiency and the ability to become expert in the company’s dispatch platform.
· Desire to work independently and proactively to support the overall team Dispatch Operations goals.
· Strong communication skills and the ability to develop positive relationships with the driver fleet.
· Professional image and communication skills.
· Ability to adapt to changing customer needs and driver availability.
· Ability to manage multiple factors in a high stress environment.
· Ability to work a flexible schedule, with the understanding that different times demand more hours.:
o Additional time as demand requires *
Benefits and Compensation:
· Pay: $23-$25 an hour based on experience.
· Hours: 1430-2300 M-F
· Medical Benefits after 60 days. Premium pd at 75%
· Optional Life & AD&D Insurance after 60 days
· Optional Dental and Vision Insurance after 60 days
· 401k Profit Share with company match after 1 year
· Paid time-off: 12-days for year one then handbook specifics. 6-days after 90-days and another 6 available after 180-days in first year.
...Our client in Bergen County is seeking an experienced, highly skilled, and motivated Senior CNC Manufacturing Engineer to lead there machining operations and grow our engineering department. This is a key leadership position responsible for advancing our precision...
...processes, and task assignments. Qualifications & Experience Minimum Requirements ~ Minimum experience of 4 years in Medical devices - Manufacturing Engineering. Pay and Benefits Pay Range Minimum: $25.48 per hour Pay Range Maximum: $45.00 per...
Position Overview Brand Ambassadors have a customer first mindset and are passionate about providing a personalized and inspiring shopping experience that exceeds the customer's expectations. Success is achieved by being a team player who is customer...
...strong understanding of industry compliance standards and mechanical design principles, including processes such as cutting, machining, welding, forming, and casting. ~ Be knowledgeable in structural and mechanical joining methods (bolted, pinned, welded). ~ Be...
Class A OTR Truck Driver JobLoads are OTR. Great home time, paid weekly, no forced dispatch. A family atmosphere with great pay and benefits.Drivers are out and back 7 - 10 days. We most commonly go to the Pennsylvania area and everywhere in between. We also haul to...