Job Description

About Us

Imagine the innovation and expertise behind the world’s leading cosmetic brands, brought to you by a distinguished Italian company with a legacy of excellence. Since 1972, Intercos Group has been at the forefront of color cosmetics, pencils, nail polish, skincare, and personal care products. We pride ourselves on being the only cosmetics manufacturer that combines top-tier quality and advanced technology with a global reach and a personalized touch.

With 15 commercial offices and 15 production facilities across 12 countries, Intercos Group brings a local approach to a global stage. We continually set the standard for beauty, crafting exceptional product lines for brands worldwide. As one of the largest suppliers in the cosmetics industry, we are a leading force in the research, development, and production of beauty products, shaping the future of the industry with every season.

Position Summary

The Quality Assurance Clerk is responsible for executing quality control activities in the Quality Department, reviewing/processing of samples, and finishing product releases out of our West Nyack, NY facility.

Essential Functions

• File various QC Documentation.
• Prepare, process and submit various samples (micro, analytical, PDS, customer, etc.) for testing and review to 3rd party contract laboratories, customer service, project managers, and clients.
• Use of SAP for specific functions to aid in day-to-day activities of the position.
• Read and comprehend QC inspection documents, customer/internal specifications/requirements to aid in sample submission & quality documentation preparation.
• Prepare/assemble batch records.
• Log samples and data into excel spreadsheets.
• Pull documentation or retains for review upon request
• Prepare retain samples for storage.
• Inform QC manager of customer’s rejections or quality complaints.
• Itemize & communicate deficiencies in records.
• Executes documentation as needed per customer requirements.
• Pull documentation or retains for review upon request.
• Interacts with other departments and customers as needed to perform job duties.
• Routing/tracking of documentation as needed.
• Log samples and data into excel spreadsheets.
• Query SAP for current and historical status of lots.
• Collect mail/email and file hard/electronic-copy reports received from 3rd party contractors/clients.
• Review product test results and execute Micro Exception requests.
• Create and issue COA/COM.
• Itemize & communicate deficiencies in records.
• Release of FG and WIPs.
• Interact with customer / external vendors (eg micro labs, etc.).
• Cross trained in QC Inspectors functions.
• Support test method development.
• Participates in investigations.
• Manage specific vendor/client relationship as relates to function.
• Document review in support of auditing activity.
• Other tasks as defined and assigned by supervisor/management.

Job Qualifications

• High School diploma or equivalent
• GMP, GDP, and GLP knowledge preferred.
• Basic arithmetic
• Basic computer skills (knowledge of SAP is desirable)
• MS Word and Excel
• 0 – 1 year relevant experience
• Ability to verbally communicate, read and write English, Spanish a plus
• Basic mathematic skills
• Good communication skills
• Ability to accurately follow instructions
• Ability to use a computer and enter data with simple programs like Excel and Word
• High degree of attention to accuracy and detail
• Works well with others
• Self-starter & proactive
• Use or ability to learn SAP program usage

Job Benefits

Health Insurance: Comprehensive medical, dental, and vision coverage

Retirement Plans: 401(k) plan, often with company matching

Life Insurance: Coverage for employees in the event of death or disability

Paid Time Off (PTO): Vacation days, sick leave, and personal days

Holidays: Paid company holidays and floating holidays

Professional Development: Training programs and opportunities for career advancement

Company Events: Team-building activities, social events, and company outings

Employee Assistance Programs (EAPs): Confidential counseling and support services for personal and professional issues.

EEO

Intercos Group is committed to creating a diverse and inclusive workplace where everyone is valued and respected. We believe that a wide range of perspectives and experiences enhances our innovation and success. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to any of these characteristics. We are dedicated to providing a work environment that is free from discrimination and harassment and promotes equal opportunity for all.

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