Job Description

Our Culture and Impact

Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

AI at Cvent: Leading the Future

Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.

Cvent is seeking a talented Product Lead / Product Manager to join our dynamic Hospitality Cloud team. The Cvent Supplier Network is a global platform that connects hotels and venues with event planners to manage and grow their group and business bookings. We are looking for someone passionate about enhancing the user experience and leveraging the potential of AI to drive innovation within the Cvent Supplier Network and make our marketplace more efficient and capable than ever!

In this role, you will focus on evolving and scaling the hotel response and analytics experiences within the Cvent Supplier Network. You will engage with prospects and customers to understand their needs and workflows, collaborating with engineering teams to build, maintain, and enhance features that improve these experiences. You will establish and track metrics to measure the success of these initiatives and work closely with our sales and marketing teams to promote these enhancements. This is an exciting opportunity to be part of a team dedicated to transforming the customer experience!

In This Role, You Will:

• Collaborate with engineering to develop services and features that enhance the Cvent Supplier Network platform.
• Leverage the latest advancements in AI to enhance product functionalities, improve user experience, and drive innovation within the Cvent Supplier Network.
• Analyze competitive and complementary offerings to inform strategic improvements to the network’s capabilities.
• Develop product concepts, requirements, and materials to support project deliverables and launches.
• Create internal training, documentation, and presentations for new product features.
• Work with the content team to produce documentation and educational resources that facilitate faster adoption of new features.
• Partner with sales to guide deals in the pipeline by showcasing the unique benefits of our platform.

Here's What You Need:

• Experience in launching and managing product or projects.
• Detail-oriented with a proactive mindset and strong self-motivation.
• Excellent critical thinking and problem-solving skills.
• A sense of urgency, ownership, and drive to accomplish goals.
• Strong customer focus with an ability to align product development with business outcomes to maximize value for both the company and its clients.
• Strong written and oral communication skills, with the ability to articulate clear and precise product requirements.
• Solid understanding of agile software development life cycles, including requirements gathering, analysis and design, development tools and technologies, release and version control, testing methodologies, and deployment management.
• Passion for driving growth within Cvent’s business and working collaboratively with cross-functional teams, partners, and third parties to ensure success.
• Comfort working within a distributed team of architects, engineers, and marketers to address technical product challenges effectively.

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