Practice Manager Job at BestMed | Urgent Care | Primary Care, Eugene, OR

KytST2JjN09wSU4yMXF2eE5HWkgvMmVLdnc9PQ==
  • BestMed | Urgent Care | Primary Care
  • Eugene, OR

Job Description

The Practice Manager is responsible for the supervision of two clinics in the Eugene, OR and in the Springfield, Oregon area and coordination of day-to-day clinic operations; monitors the activities of all direct patient care office operations components to ensure clinical objectives are met. The Practice Manager provides expertise and leads by example to ensure all patients receive high quality, safe and efficient care at clinic(s) depending on site complexity. Coordinates with clinic and department heads to ensure optimal operational processes and adherence to organization policies and procedures.

Essential Functions and Responsibilities:

Leadership

  • Provide a consistent, visible, and accessible leadership presence at their site; establish positive working environment.
  • Address issues escalated by providers, staff and patients; seek out appropriate leaders or partners to problem solve and process improve. Function as back up, as needed, for office functions.
  • Acquire and maintain working knowledge of all EHR platforms used within their site (example: PVM, ECW).
  • Demonstrate and further the Community Care Partners’ Mission, Vision, and Values in behaviors, practices, and decisions and inspires others to do the same; champion and assist with implementation of Nova initiatives in their site.

Financial Management

  • Assist Regional Operations Manager in operational and financial performance of the clinic(s).

Site Operations

  • Schedule clinic team members in line with staffing models; review volumes and call outs to ensure proper staffing levels.
  • Provide patient care at the level of certification/license.
  • This may include: OSHA, CLIA, safety and risk management guidelines, personnel policies and procedures.
  • Promote safety and security within the clinic(s).
  • Assure clinic maintenance and appearance.
  • Maintain adequate clinic supplies.
  • In consultation with Medical Staff Services, communicate issues from providers and identify ways to support provider duty execution.
  • May substitute in (based on skillset and licensure/certification), if the needs of the clinic require assistance.

Site Leader Development

  • Identify developmental opportunities and ways to grow team members within Community Care Partners.

People Management

  • Make recommendations for staff training and development; assist in training.
  • Manage initial and ongoing process and policy training for clinic staff, including the coordination of safety meetings.
  • Perform disciplinary actions and counseling.
  • With input from Regional Operations Director perform performance reviews.
  • In partnership with the Regional Operations Director, conduct job interviews and team member selection in a manner that supports effective staffing. Performs team member onboarding and orientation as well as evaluations to promote team member engagement, development and staff productivity.
  • In collaboration with the Regional Operations Director, initiates activities to promote staff and provider engagement. Uses formal and informal recognition resources to recognize staff and provider accomplishments. Conduct training activities with staff and providers to support operational functions. Participate in professional development activities to keep current with health care trends and practices.

Patient Relations

  • Monitor patient interactions to assure high quality and appropriate team member demeanor, technical accuracy, and conformity to company policies.
  • Maintain process to address patient issues and complaints and interact with patients as appropriate to resolve escalated concerns.
  • Actively participates in quality improvement initiatives.
  • Perform other duties as assigned.

Requirements and Qualifications:

  • Education: An AA or AS degree in business administration, healthcare administration or a closely related field of study is highly preferred. A high school diploma/GED is required.
  • Experience: A minimum of one (1) year of leadership experience in a health care organization is required. Medical group or ambulatory care experience preferred.
  • Certificate/License: N/A

Job Tags

Similar Jobs

BCG Attorney Search

Senior Real Estate Associate - Complex Transactions & National Clientele | Phoenix, AZ- 377018 Job at BCG Attorney Search

 ...Job ID: 377018 Practice area:- Real Estate - Commercial Transactions,Real Estate - Development/Dirt law,Real Estate - General,Real Estate -...  ...Clientele | Phoenix, AZ A top-tier law firm seeks a senior-level Real Estate Attorney in Phoenix to lead high-value... 

Next Level Staffing LLC

Non CDL Delivery Driver Job at Next Level Staffing LLC

 ...repairs as needed. QUALIFICATIONS One or more years of experience in a similar role Valid driver?s license and good driving record Maintain DOT certification Experience in the construction or industrial supply industry is helpful Quick learner... 

Subsense Inc.

Regulatory and Clinical Trials Lead Job at Subsense Inc.

Location: SF Bay Area, USA Position Type: Full-Time Company Overview: Subsense is a pioneering organization specializing in developing innovative nanotechnology solutions aimed at revolutionizing the field of noninvasive daily used Brain-Computer Interfaces ...

Lensa

Production Assistant Job at Lensa

 ...OR. Apply via Lensa today! Hello prospective employee, we appreciate you taking the time to learn about Farwest and this Production Assistant position! About Farwest Farwest Steel Corporation has been the preeminent metal solutions choice within the greater Western... 

CalWest Educators Placement

English Language Teacher Job at CalWest Educators Placement

 ...Qualifications: Experience in one-on-one teaching or private tutoring settings. Experience with advanced or gifted students,...  ...variety of ELA disciplines, including but not limited to reading, writing, speaking, listening, viewing, and visually representing. Adapt...