Job Description

Bacon Plumbing, Heating, Air & Electric is looking for an experienced and motivated Plumbing Manager to lead our plumbing division, oversee daily operations, and ensure top-quality service delivery. This role is ideal for a hands-on leader with strong technical expertise, excellent communication skills, and a passion for developing high-performing teams.

Key Responsibilities

• Supervise, mentor, and support plumbing technicians and apprentices.
• Coordinate and schedule plumbing jobs, ensuring efficiency and timely completion.
• Provide expert technical guidance on complex or escalated service calls.
• Ensure all work complies with local plumbing codes, safety regulations, and industry standards.
• Oversee inventory, tools, equipment, and fleet maintenance.
• Assist with hiring, onboarding, training, and performance reviews.
• Communicate professionally with customers, contractors, and vendors.
• Collaborate with management on budgeting, forecasting, and departmental goals.
• Monitor KPIs such as job completion rates, customer satisfaction, and profitability.
• Implement and maintain quality-control processes and safety protocols.

Qualifications

• Journeyman or Master Plumber license (required or strongly preferred).
• 5+ years of plumbing experience, including leadership or supervisory roles.
• Strong knowledge of residential and/or commercial plumbing systems.
• Ability to read blueprints, schematics, and technical documentation.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency with service management software (e.g., ServiceTitan, Jobber, Housecall Pro).
• Valid driver’s license and clean driving record.

Preferred Skills

• Experience managing a service department or field technicians.
• Familiarity with budgeting, cost control, and project management.
• Strong customer service mindset and conflict-resolution skills.

What We Offer

• Competitive salary and performance-based bonuses.
• Health, dental, and retirement benefits.
• Opportunities for professional growth and leadership development.
• A collaborative and supportive work environment.

Work Location: In person

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