Job Description

A well-known and highly respected Boston hospital is seeking a Patient Scheduler to join its collaborative and mission-driven team. This position plays a key role in ensuring seamless coordination of patient care through the accurate and timely scheduling of appointments, procedures, and clinical activities.

This is an excellent opportunity for an administrative professional with healthcare experience who thrives in a fast-paced, patient-centered environment.

Key Responsibilities

• Schedule patient appointments, procedures, and follow-up visits according to hospital protocols and physician availability.
• Coordinate with multiple departments and providers to ensure smooth clinical workflows and resource allocation.
• Communicate with patients to confirm appointments, provide instructions, and answer questions in a professional and compassionate manner.
• Review clinical documentation and ensure that required authorizations, referrals, and testing are in place prior to appointments.
• Maintain scheduling accuracy within electronic medical records (EMR) and other hospital systems.
• Support process improvements that enhance patient experience and scheduling efficiency.
• Collaborate with clinical and administrative staff to address scheduling conflicts and resolve issues quickly.

Qualifications

• Some administrative experience in a healthcare, hospital, or medical office setting required.
• Strong organizational skills and attention to detail with the ability to manage competing priorities.
• Proficiency with electronic medical record (EMR) systems and Microsoft Office Suite.
• Excellent interpersonal and communication skills, with a strong commitment to patient service.
• Ability to work both independently and collaboratively within a multidisciplinary team.

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