Job Description

Position Overview

The Operations Project Manager is a leadership role responsible for overseeing project administration, scheduling, budgeting, and client communication from the office. This role serves as the primary operational link between the office and the field, ensuring seamless coordination with the Field Project Manager. The Operations PM is accountable for project documentation, financial tracking, procurement, and reporting to ensure projects run efficiently, profitably, and meet quality standards.

Key Responsibilities:

Project Planning & Coordination

• Reviews project plans, specifications, and schedules before construction begins.

• Participate in project launch meeting with Pre-Con Manager, Field PM, President, and Vice President. Ensures a clean handoff from the Pre-Con Division to the PM Division.

• Working as a team, the Operations PM takes ownership of the master project schedule and budget, while the Field PM oversees field execution.

• Proactively identifies issues that could impact project schedule, budget, or quality. Works in tandem with Field PM for complete and timely resolution.

• Monitors job site performance reports from Field PM and provides operational support to quickly address challenges and maintain progress.

• Coordinates and schedules all subcontractors, suppliers, and equipment deliveries to align with project needs.

• Attends weekly PM/Superintendent meetings with Field PM to ensure timely communication regarding project progress, upcoming milestones, and to resolve issues.

• In collaboration with Field PM, oversees project close-outs and project close-out packages.

Operational Oversight:

• Ensures accurate and consistent use of Buildertrend project management software by all team members. Ensures all client updates reflect input from both the operations and field perspective.

• Ensures all project documents (client contract, subcontractor agreements, final quotes, permits, etc.) are in place prior to commencement of site work.

• Review vendor invoices and payment applications for accuracy prior to AP department processing, ensuring all contract requirements and documentation are completed before payments are released.

• Generates change order requests from SOW received from Field PM or the President. Obtains all details of the CO request and contacts affected subcontractors for a formal quote and timeline change, if any. Obtains CO approval and collaborates with Contract and AR Administrator for billing.

• Has led responsibility for project budget forecasting and cash flow analysis, reporting regularly to the President.

• Collaborates with Contract Administrator in tracking job costs, progress billings, monitoring project budget versus actual, and budget adjustments as may be required.

Communication & Reporting

• Serves as primary point of contact for clients, vendors, and subcontractors regarding schedules, budgets, selections, and documentation, while collaborating with the Field PM to communicate construction progress. Field PM and Superintendents will direct these stakeholders to the Operations PM to ensure clear, consistent, and accurate communication.

Qualifications

• Minimum 5-7 years of project management experience in residential construction, with proven expertise in scheduling, budgeting, and contract administration .

• Strong proficiency with construction accounting, job costing, and budget-to-actual tracking. QuickBooks Online experience preferred.

• Exceptional organizational skills and attention to detail with the ability to manage multiple projects simultaneously.

• Client-focused communication style, capable of maintaining professionalism and discretion with high-end clientele.

• Solid Knowledge of residential building codes, methods, and materials.

• Ability to read and interpret blueprints, specifications, and schedules.

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