Job Description

Office Manager

Remediation Group, Inc. (RGI) is a fully licensed Environmental, Restoration, Remediation & General Contracting firm located in the heart of Atlanta. 24 hours a day, 7 days a week, we are readily equipped to respond to Water or Fire Damage Emergency, Mold Removal, and Reconstruction needs.

Since 2002, our mission has been to prevent further damage from occurring to residential and commercial properties by putting a swift plan into motion and providing customers with a partner as they navigate through their loss.

We are looking for an experienced Office Manager to join our growing organization, partnering with cross-functional teams to support, improve, and ensure the success of business operations. The position will work onsite from our headquarters in Atlanta.

Key Responsibilities of the Office Manager

• Maintain office policies, procedures, and compliance with company standards.
• Develop and document new policies and procedures as needed.
• Work with administrative and accounting teams to facilitate month end close
• Working knowledge of AP and AR required, understanding of profit and loss reporting preferred.
• Prepare reports, presentations, and other documentation as requested.
• Liaise with IT support vendor and facilitate internal IT setup, troubleshooting, etc.
• Set up new users on iPhones, work with IT companies to set up new computers, research and procure computers/phones as needed.
• Help troubleshoot phone and computer issues with team
• Facilitate the update of licenses & certifications, including training, continuing educations and CE credit documentation required for renewals
• Assist with onboarding new employees and maintaining personnel records at a branch level.
• Track and reconcile office expenses, assist with budgeting, and process invoices.
• Maintain organized records, contracts, and other important documentation (both in digital files and hard copies where applicable).
• Assist with company initiatives, special projects, and process improvement efforts.
• Monitor deadlines and ensure timely follow-through on tasks and deliverables.
• Foster a positive workplace culture and act as a liaison between management and admin team.
• Manage office operations, including supplies, equipment, mail, and vendor relationships.
• Oversee the cleanliness, organization, and safety of the office environment.

The above is a high-level overview and is not an absolute list of responsibilities. Responsibilities are subject to change as the needs of the company change.

Qualifications of the Office Manager

• Proven experience as an Office Manager, Administrative Manager, or similar role. Ideally in restoration or a related business.
• Intermediate to advanced knowledge of Excel and general proficiency in the MS Office Suite and/or Google workspace
• At least basic accounting knowledge with either QuickBooks or NetSuite Experience
• A Bachelor’s degree in Business Administration, Management, or a related field is preferred
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Proficiency with office software (Microsoft Office Suite or Google Workspace).
• Ability to work independently, solve problems, and maintain confidentiality.

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