Member Enrollment Representative (Onsite/Remote - Local Candidates Only) Job at Christian Healthcare Ministries, Hamilton, OH

KytkTmFNbklwNEYrMWFYMU1XNU04bWVEdmc9PQ==
  • Christian Healthcare Ministries
  • Hamilton, OH

Job Description

The Member Enrollment Representative (MER) is a vital member of the Member Enrollment Team (MET) responsible for increasing membership through various communication channels. This MET role provides exceptional member experience thru information provided by phone, email and/or video sessions. These touchpoints are designed to lead to applicable CHM enrollment.

What's in it for you?

  • Compensation based on experience.
  • Faith and purpose-based career opportunity!
  • Fully paid health benefits
  • Retirement and Life Insurance
  • 12 paid holidays PLUS birthday
  • Professional Development
  • Paid Training

Essential Job Functions

  • Meeting sales-targets, goals, and expectations
  • Establish referrals, relationship building and contacts with potential prospects.
  • Respond to prospective member calls and inquiries.
  • Ensure delivery of high-quality service.
  • Address member questions, concerns, and provide recommendations.
  • Assist in retaining memberships when suitable.
  • Perform assigned tasks promptly.
  • Respond to emails, calls, and voicemails promptly.
  • Explain guidelines clearly to members.
  • Offer suggestions for improvement to the Member Enrollment Supervisor and Team Lead.
  • Maintain professionalism and positive attitude.
  • Demonstrate strong member communication skills.
  • Uphold CHM's Core Values and Mission Statement.
  • Collaborate with other departments and provide support as needed.
  • Gain a deep understanding of MET's unique structure and challenges.
  • Input and manage prospects in HubSpot.
  • Establish ongoing relationships with prospects by managing follow-up opportunities.

Other Functions

  • Demonstrate Christian values and adhere to ethical and legal business practices.

Education, Experience, and Skills Required

  • Prior experience in online/phone sales (preferred).
  • College education (preferred).
  • Strong verbal communication skills, including phone and email etiquette.
  • Proficiency in CHM guidelines and policies.
  • Computer proficiency in word processing and spreadsheets.
  • Excellent organizational skills for managing multiple projects and deadlines.
  • Self-motivated with a strong teamwork ethic.
  • Conflict resolution skills and ability to foster teamwork.
  • Willingness to provide assistance and seek guidance when necessary.

Working Conditions

  • Adherence to organizational rules and regulations as outlined in the employee handbook.
  • Occasional travel required for business purposes.
  • This role would be in office for Circleville residents and remote after tr aining for residents local to the Barberton area.
  • Effective presentation and communication of CHM.
  • Strong reasoning ability to address objections and find solutions for prospective members.
  • Flexibility to work hours ranging from 8:00am – 6:00pm

About Christian Healthcare Ministries

Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other’s medical bills. The mission of CHM is to glorify God, show Christian love, and experience God’s presence as Christians share each other’s medical bills.

Job Tags

Work at office, Local area, Remote work,

Similar Jobs

Sares-Regis Group

Maintenance Technician I Job at Sares-Regis Group

 ...combined portfolio of approximately 25 million square feet of office and industrial space and 36,000 apartment units. OPPORTUNITY: MAINTENANCE TECHNICIAN I - SAN LEANDRO, CA **DAYS REQUIRED: WEDNESDAY - SUNDAY** Sares Regis Group is seeking an experienced... 

David Webb

Bench Jeweler Job at David Webb

 ...Overview: David Webb is seeking an experienced Bench Jeweler and Enameler for its unique, extraordinary workshop in the heart of Manhattan's Upper East Side. Company Overview Founded in New York City in 1948, David Webb is an iconic, luxury design House whose namesake... 

The H&K Group

Secondary Plant Operator Job at The H&K Group

 ...Chalfont Quarry, a division of the H&K Group, Inc., is seeking a Secondary Plant Operator/ Maintenance to support smooth operation and maintenance of plant equipment. The ideal candidate is organized, self-motivated, and works well in a team. Why work for... 

Deacero USA, Inc

Shipping Clerk Job at Deacero USA, Inc

 ...learning every day and achieving results to grow together. Job Overview We are seeking a detail-oriented and organized Shipping and Receiving Clerk to join our team. This role is essential in ensuring the smooth operation of our distribution center, particularly... 

Charlie Health

Salesforce Administrator Job at Charlie Health

 ...About The Role We are seeking a Salesforce Administrator with experience at high-growth companies to join our team. This individual will be responsible for supporting the design of our Salesforce architecture and strategy, building new features, and supporting our existing...