Job Description

Position Summary

We are seeking an experienced and proactive HRIS and People Technology Manager / Senior Manager to lead the development, integration, and daily operations of our HR technology ecosystem. This role will serve as a critical partner to both IT and HR teams, driving system optimization and ensuring a seamless, compliant, and scalable infrastructure across Workday, ADP Workforce Now, ATS, and finance systems.

This is a cross-functional leadership role that combines technical product ownership with hands-on operational support. The ideal candidate is comfortable navigating system architecture, HR processes, and cross-departmental communication, with a strong ownership mindset and the ability to execute in both strategic and tactical capacities.

Key Responsibilities

HR Systems Strategy & Integration Management

• Oversee end-to-end integration between Workday and ADP Workforce Now (Payroll), including data flow design, implementation coordination, and ongoing support.
• Lead integration projects connecting ATS platforms and financial systems to Workday, ensuring data consistency and compliance across the employee lifecycle.
• Collaborate with vendors and internal IT stakeholders to manage enhancement roadmaps, API-based workflows, and system upgrades.

Workday Platform Ownership & Operational Excellence

• Manage the overall configuration, performance, and optimization of Workday modules.
• Oversee daily system operations such as employee lifecycle updates (hire, transfer, exit), position management, supervisory orgs, and compensation setup.
• Ensure data accuracy, security, and integrity through audits, governance frameworks, and standardized data practices.
• Lead the development of Workday dashboards, reports, and self-service tools for business and HR users.

Stakeholder Partnership & Cross-Functional Enablement

• Act as the primary bridge between IT, HR Operations, Payroll, and Finance to ensure alignment of systems, processes, and data.
• Partner with HR Operations to support process execution and optimization across onboarding, offboarding, mobility, and data changes.
• Support change management, user training, and communication efforts during new system rollouts or major updates.
• Provide thought leadership and best practices on HR tech governance and innovation.

Qualifications

• 5+ years of progressive experience in HRIS / People Technology roles, with at least 2 years in a managerial or lead capacity.
• Proven experience with Workday (Core HCM, Compensation, Org Management) and ADP Workforce Now Payroll .
• Familiarity with ATS platforms and finance system integration is a strong plus.
• Strong understanding of HR processes and employee data lifecycle management.
• Hands-on experience in system configuration, troubleshooting, and vendor collaboration.
• Excellent project management, communication, and stakeholder engagement skills.
• A strategic mindset with strong attention to detail and ability to drive operational execution.

What Success Looks Like

• HR systems run efficiently, with accurate data flow between Workday, ADP, ATS, and Finance.
• HR and IT stakeholders see this role as a trusted expert and problem-solver.
• Process automation, data governance, and user experience continue to improve under your leadership.
• Chagee’s digital HR infrastructure scales effectively with business growth across regions.

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