Job Description

THE PORTFOLIO COMPANY

This portfolio company specializes in the custom supply and installation of windows and doors for high-end residential projects. Based in the Scottsdale/Phoenix metropolitan area, the business offers a tiered product line and serves homeowners, architects, and home builders. Acquired in 2021, the company now seeks a transformative leader to drive recovery, cultural change, and renewed customer focus.

THE PRIVATE EQUITY FIRM

The private equity sponsor, headquartered in Texas, invests across services, healthcare, distribution, manufacturing, and tech-enabled businesses. The firm focuses on buy-and-build strategies and targets companies with $2M–$10M in EBITDA. With over 100 years of collective experience, the firm emphasizes operational autonomy and strategic growth. Engagement with portfolio executives is centered on high-level support via weekly KPI reviews and quarterly meetings.

THE CULTURE

The culture requires a shift toward proactive customer service and accountability. The new leader must instil a white-glove service mindset, rebuild trust, and reinforce team collaboration. The current environment involves individuals covering for others, and customer engagement has suffered. A stronger focus on performance, coaching, and clear communication is essential.

VISION

What does success look like in this role?

• Customer-first service culture established with high accountability.
• Effective sales and marketing strategy implementation, including SEO and digital outreach.
• Rebuilt and optimized project delivery processes to ensure 100% job completion.
• Strengthened long-term relationships with key stakeholders, including homeowners, architects, and builders.
• Revenue target of $10M and EBITDA margin of 11–12% by December 2026.

THE ROLE

The day-to-day role for this position will include the following tasks:

• Full P&L oversight and leadership of daily operations.
• Implementing strategic sales and marketing initiatives.
• Driving a cultural transformation to boost customer engagement and team accountability.
• Leading and coaching a 15-person team with a hands-on leadership style.
• Reporting to the Group GM while maintaining autonomy.

KEY SELLING POINTS OF THE ROLE

• Largest window and door showroom in the Scottsdale area.
• Strong digital reputation with a consistent 4.5-star rating.
• Serves an affluent clientele in a wealthy metropolitan market.
• Longstanding vendor relationships and a well-established business model.
• Custom projects serving high-net-worth individuals.

KEY CHALLENGES FOR THE ROLE

• Rebuilding the company’s online presence and SEO strategy.
• Addressing incomplete project deliveries and improving service follow-through.
• Leading a significant cultural transformation.
• Stabilizing financial performance and reversing recent declines.

YOUR BACKGROUND

The successful individual will be able to demonstrate experience in the following:

• At least 7 years in high-end construction, building products, or luxury home services.
• Experience in windows and doors, with a strong understanding of luxury clientele.
• Sales leadership and customer engagement experience.
• AZROC license or willingness to obtain one.
• Not required to have prior PE-backed or GM-level experience, but must show potential to lead.

YOUR CHARACTERISTICS

The successful individual will display the following characteristics:

• Confident communicator and clear coach.
• Highly engaged and accountable leader.
• Strong ownership mindset with a hands-on approach.

LOCATION

Scottsdale, Arizona (Relocation support offered)

COMPENSATION PACKAGE

Basic Salary: $125,000

Bonus: 20%

Equity: None

401k: Included

Healthcare: Fully covered medical, dental & vision

Other: $5,000/month AZROC license stipend

Raw Selection is an executive search firm working exclusively with Private Equity firms and their portfolio companies across Europe & North America.

Are you subscribed to the Private Equity Podcast?

Are you subscribed to the Private Equity YouTube channel?

Job Tags

Similar Jobs