Job Description

Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

The Director of Inventory Control position requires a driven, analytical leader with proven experience in business management, inventory management, and reporting/ tracking key metrics of all inventory movement throughout the company. This role will be responsible for developing and executing a transformational strategy for monitoring and managing inventory across our entire network performing the duties outlined below.

Essential Duties & Responsibilities:

• Collaborate with the Executive Management Team to define, implement, and reinforce Arhaus culture, policies, values, and vision, strongly focusing on continuous improvement, customer service, and cost-effectiveness.
• Responsible for the overall direction, coordination, and evaluation of all job functions related to Inventory Control, per established policies and procedures.
• Ability to manage and execute large-scale, transformational projects; including project management, data gathering and modeling, and communication and implementation of changes.
• The role will work cross-functionally with Accounting, Buying, Compliance, Customer Service, Final Mile, Planning, Store Operations, and Warehouse Leadership. Position coordinates all inventory-related activities, receiving, returns/exchanges, and tracking in warehouse, stores, and 3PLs throughout delivery processes, through order completion.
• Create, manage, and coordinate risk reviews, controls, and mitigation plans to reduce the company’s exposure related to compliance requirements across all aspects of the organization.
• Gather and define best practice policies, procedures, and techniques for all aspects of Inventory Management.
• Identify and monitor KPIs to measure the effectiveness of inventory management and warehouse operations.
• Ensure that physical inventory reconciliations, analyses, and reporting are accurate and executed within the established timeline.
• Provide department leadership, training, and strategic oversight for the implementation and adherence to controls and policies/ procedures within the Inventory Control department. Provides input and guidance to the changes being implemented in applications to ensure efficient and effective operational function.
• Monitor compliance, perform detailed root cause analyses and provide recommendations for improvement.
• Develop strategies, guidelines, and reporting to support audits to ensure compliance of processes within the supply chain network (DC & 3PL). Travel to hubs to review processes.
• Implement an ongoing approach to ensuring that SOPs and other process documentation are reviewed and updated regularly.
• Participate in Final Mile meetings including performance reviews with 3PL providers and updates to internal teams regarding inventory performance.
• Support the development and achievement of capital and operational budget.

Competencies and Qualifications:

• Bachelor’s Degree with 10+ years’ progressive management experience in Inventory Control/ Business Management or Auditing, preferably in a high-volume retail environment.
• Excellent leadership, problem-solving, and project management skills.
• Cross-functional team leader.
• Proficient in Microsoft Office, including Excel, Word, PowerPoint, and ERP
• Ability to interact with individuals at all professional levels as well as non-exempt associates.
• Budgetary and financial reporting experience is required with an understanding of how to analyze various metrics and report against
• Adapts to change quickly and easily, and performs effectively during times of change; demonstrates the ability to multi-task and manage competing priorities effectively.
• Ability to plan and execute large transformational projects; inclusive of change management.
• Development of sustainable and efficient reporting tools.
• Build respectful and effective working relationships; collaborate with others to achieve common goals as established in the supply chain organization.
• Convey information clearly and concisely, both verbally and in writing; adjusts communication to meet the needs of the audience.
• Work with a high level of accuracy and attention to detail; strive to exceed the expectations of our internal and external customers.
• Demonstrate initiative by acting as a self-starter; take on increased responsibility to enhance one’s contribution. Act with a sense of urgency when issues arise, and action is needed and required.

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

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