Job Description

Data Center Technician (L1 Night Shift)

Seeking an experienced Data Center Operations Technician responsible for server hardware break-fix and troubleshooting. Resolving server, hardware, and networking issues in hyperscale datacenter environment. Escalating to L2 and L3 Technicians as necessary.

Responsibilities:

• Ensure mission critical servers are available and operating 24 hours a day and 7 days a week
• Administrator servers and implement hardware and software upgrades
• Support development effort in review of system hardware; software and system design to assure system requirements are met
• Part of the team that sets policy; monitors; prioritizes; and develops standards; as well as maintains service levels; for the production environment
• Design, deploy, maintain and troubleshoot infrastructure for multiple production environments
• Proactively suggest alternative solutions and designs; third party tools; etc. to solve the problems at hand
• Respond to all system problems on a 24X7 basis and take part in on-call rotation
• Run production jobs as scheduled. Monitor all server activity for problems; diagnose and resolve problems according to procedure.
• Escalate problems to the appropriate levels necessary

Requirements:

Basic Qualifications:

• 2+ years of experience deploying and supporting server and network devices in a 24/7 production data center environment
• 2+ years of experience supporting enterprise-class computer & network systems, and data center infrastructure.

Preferred Qualifications (Not Required):

• BA/BS Degree in technical field or equivalent practical experience
• Data center design and/or installation
• Designing of structured cabling solutions
• Experience with structured cabling, optic types, and cabling standards.
• Experience with structured cabling installation.
• Bicsi Registered Communication Distribution Designer (RCDD)
• Certified Data Center Design Professional (CDCDP)
• Experience working in Unix/Linux environment.
• Experience with network troubleshooting
• Experience with project management including organizational, verbal, written, and analytical skills
• Experience in large organization and interdependent team dynamics

Compensation:

• $32.96/hr W2
• 1.5x OT, benefit and 401k options, mileage and cell phone reimbursement

Req# 16364

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