Job Description

The Ben Silver Corporation, a fine apparel retailer based in Charleston, is seeking a Customer Service Representative to assist customers by phone, email, and in-store at our offices located at 149 King Street in Historic Downtown Charleston. This is a full-time in person role that requires availability for at least two Saturdays per month.

Responsibilities include:

• Assisting customers with product questions, orders, and returns
• Processing transactions with accuracy and attention to detail
• Coordinating with purchasing and warehouse teams to ensure smooth fulfillment
• Upholding the company’s standard of service and professionalism

Qualifications:

• Strong communication skills and a professional demeanor
• Organized, detail-oriented, and comfortable in a fast-paced setting
• Previous customer service or retail experience preferred

What we offer:

• Paid time off and health insurance
• Provided parking at our offices at 149 King Street
• Employee discounts on our fine clothing and accessories
• A collaborative workplace and hands-on experience in luxury retail

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