Customer Service Representative Job at Integration International Inc., Indianapolis, IN

OHVKS2JzZkVvb0I1MzZmd05tbEU4MmFOdmc9PQ==
  • Integration International Inc.
  • Indianapolis, IN

Job Description

Description:

Duration: 7+ months (Possible Extension)

Pay Rate: $16.00/hour on W2

Summary:

As a Customer Service Representative for company, the role focuses on delivering high-quality support via phone and email, resolving user issues efficiently, and assisting with technical navigation of the company platform. Key responsibilities include handling inbound inquiries, assisting with account access, supporting program-specific questions, and guiding users through Health Surveys. The position requires strong communication skills, attention to detail, and a customer-first attitude in a hybrid work environment.

Shift Available:

  • 8:30 AM – 5:00 PM
  • 9:00 AM – 5:30 PM
  • 9:30 AM – 6:00 PM
  • 10:00 AM – 6:30 PM
  • 11:00 AM – 7:30 PM
  • 12:30 PM – 9:00 PM

Key Highlights:

  • Respond to and resolve customer inquiries via phone and email
  • Guide users through registration, login, and platform navigation
  • Collaborate with internal teams on escalations and complex issues
  • Maintain accurate records of customer interactions
  • Perform outbound calls to support Health Survey completion

Requirements:

  • High School Diploma or GED
  • 1–3 years of call center or customer service experience (preferred)
  • Proficiency in MS Word and Excel
  • Excellent verbal and written communication
  • Must have a private, hardwired home office setup (for remote work)
  • Background check and drug screening required

Interview Format: Video Conference

Job Tags

Work at office, Remote work, Home office, Shift work,

Similar Jobs

RK Management Consultants, Inc.

Instructional Designer Job at RK Management Consultants, Inc.

 ...We are seeking an experienced Instructional Designer to support a public health and social impact project focused on social services delivery and community wellness. This role will involve designing and delivering engaging training content that enables end-users to navigate... 

AdaptHealth LLC

Pharmacy Technician Job at AdaptHealth LLC

Description: AdaptHealth Opportunity Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives out of the hospital and in their homes. We are actively recruiting in your area. ...

Securitas Security Services USA, Inc.

Security Account Manager Job at Securitas Security Services USA, Inc.

 ...Securitas Security Services USA, Inc. is the global leader in protective services, delivering specialized guarding, advanced technology solutions, and comprehensive risk management to clients across a wide range of industries. Our mission is simple yet powerful: to help... 

Onward Search

Part-time Summer School Registered Behavior Technician [78699] Job at Onward Search

 ...staffing and talent solutions company that helps educators, therapists, and school health professionals find top jobs with the nation's top schools. Were hiring a Registered Behavior Technician (RBT) Extended School Year to support students in Dudley, MA during the... 

Barksdale Control Products

ERP Business Analyst/RPA Developer Job at Barksdale Control Products

 ...and speed instrumentation products have carved a niche for themselves in demanding applications. Summary: ~ The ERP Business Analyst / RPA Developer is expected to have strong business and technical acumen and experience. He / She must be able to demonstrate...