Job Description

PLEASE READ THIS JOB ANNOUCEMENT IN ITS ENTIRETY . An Alameda County Job Application is required to be considered for ALL County recruitments.

Alameda County Public Health Department, Asthma Start Program, is recruiting for a temporary

COMMUNITY OUTREACH WORKER II

$33.47-$39.86 Hour!

Alameda County Human Resource Services

TEMPORARY ASSIGNMENT POOL

***Temporary employees are not entitled to full County benefits.

Temporary Assignments: Assignments vary in duration depending on the needs of the department. An assignment may end at any time. To obtain a regular position, the appointee will need to compete successfully in a County Exam when open.

*Assignments are expected to last approximately 12 months to 18 months depending on the need of the department.

Public Health’s Asthma Start Program

Division Mission

The Asthma Start Program works with families of children with asthma by providing in-home case management services. The Asthma Start team provides education and support, and develops an action plan to assist families in controlling their children’s asthma. These services include the following:

• Education to families about asthma, asthma triggers, prevention of asthma attacks, asthma medications, and modeling of questions to ask health care providers.
• Remote home inspections to identify the causes or triggers of a child’s asthma attacks.
• Developing individualized goals tailored to each family’s specific needs.
• Collaboration with schools and day care providers to ensure that asthma medication is available for every child with asthma at the site. Asthma education is also provided to staff at schools and day care providers.
• Collaboration with medical providers at local hospitals and clinics.
• Working with landlords on behalf of clients when appropriate.
• Assistance with housing, employment, and health insurance.
• Providing referrals to smoking cessation services and other services as needed.

THE POSITION

Under general supervision performs casework and a variety of community and educational outreach activities in health care, public safety, or social services programs; acts as a liaison between communities, agencies, other resources and services and program staff; and to do related work as required.

ESSENTIAL DUTIES

The following statements reflect the general duties considered necessary in order to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be inherent to the job.

1. Make initial contact with clients/parent and pre-register them for asthma case management education and services.

2. Conduct an in- home visit with clients and parents that have been hard to reach by phone or letter to reduce the number of individuals that the program is unable to contact.

3. Coordinate and perform services with Social Workers to enroll clients and to ensure the clients and workers (SWs) are well informed on processes and activities.

4. Maintain records on referred clients and report outcomes to referral source.

5. Investigate and maintain files on community resources needed by patients. Investigation may include site visits, telephone calls, meetings, and the exchange of written correspondence.

6. Input all required data into Innovaccer, ECChange, EXCEL and the ACCESS databases on a timely basis.

7. Case Conference with Medical Social Worker II Lead minimally on a bi-monthly basis to review work, resolve problems and receive technical assistance.

8. Educate the community on all available services for the asthma program.

9. Develop or update program material information sources with Medical Social Worker II Lead, as needed.

10. Attend various Division, Department and/or community meetings to broaden network and base of operation to improve client services.

11. Attend all required staff meetings.

12. Participate in community screenings, health fairs or presentations as needed to provide program in

13. Perform other duties as assigned by supervisor.

COMMUNITY OUTREACH WORKER II

MINIMUM QUALIFICATIONS

EXPERIENCE:

The equivalent of two (2) years’ full-time experience working in a community outreach program performing duties, such as: Intake, peer counseling, obtaining personal history data needs, non-clinical assessments, client community health education, program screening, placement, and referral.

SUBSTITUTION:

The equivalent of an AA degree (60 semester or 90 quarter units) from an accredited college in health services, social science health education or a related field, such as Psychology or Counseling, may be substituted for one (1) year of full-time experience.

HOW TO APPLY

An Alameda County application is required to be considered for this recruitment.

Please email the Job Application and a cover letter to:

Tyler (HCSAJOBAPPS@acgov.org)

Alameda County’s job application template is available online on Alameda County’s Online Employment Center at

NEW USERS can click on “ I am a NEW USER ” to fill out an application template. Once the application is completed, please click on the “ Review ” tab to “ Print/Save My Application ”. A PDF version or digital scan of the application must be submitted to the email address above.

Alameda County Health Care Services Agency is enriched with a diverse workforce. We believe the best way to deliver optimal programs and services to our communities is to hire and promote talents that are representative of the communities we serve. Diverse candidates are strongly encouraged to apply.

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