Job Description

Company Overview

Tape Providers is a leading online retailer specializing in pressure-sensitive adhesive tapes. Based in the Miami-Dade area, Florida, we pride ourselves on delivering exceptional products and outstanding customer service.

About the Role

We’re looking for a reliable and detail-oriented Assistant to support our day-to-day operations. This role is a mix of data entry, customer service, and follow-up support , with the opportunity to grow into sales or eCommerce responsibilities over time.

If you’re organized, friendly on the phone, and willing to learn, this could be a great fit for you.

What You’ll Do

• Customer Service & Calls
• Answer and make customer calls to provide support, follow up on orders, or assist with product questions.
• Build positive relationships with customers to encourage repeat business.

Data Entry & Office Support

• Enter and update customer and order information, or product information in our systems.
• Assist with order processing, invoicing, and general administrative tasks.

Follow-Ups

• Call or email customers for updates, reminders, and after-sales support.
• Track leads and sales opportunities in our CRM.

Team Assistance

• Support the team with simple marketing or office tasks when needed.
• Be open to learning eCommerce tools (like Shopify, Klaviyo, Google Ads) as you grow in the role.

What We’re Looking For

• Previous experience in customer service, data entry, or administrative support .
• Comfortable making and receiving phone calls (clear and friendly communication style).
• Strong organizational skills and attention to detail.
• Bilingual.
• Computer skills (Excel, CRM tools).
• A positive, reliable, and adaptable team player.
• Open to learning and growing into new responsibilities over time.

Nice-to-Have (but not required):

• Familiarity with Shopify or eCommerce tools.
• Interest in sales or marketing.

Why Join Us?

• Be part of a growing company where your contributions matter.
• Friendly and supportive work environment.
• Opportunity to grow into a bigger role (sales, marketing, eCommerce).
• Benefits include: Health insurance
• Paid time off

Job Type

• Full-time, in-person

Job Tags

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