Job Description

At FORTÉ, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces – and it all starts with the people who make them possible. FORTÉ (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity.

The Administrative Assistant is a great foot in the door with our company. This person performs assigned administrative functions in support of the Branch Administrator. These functions directly support our clients and account managers. This person interacts regularly with all areas of the branch operation.

What You Will be doing:

• Greet customers when they come into the office and take all incoming calls to the branch
• Telephone calls for Account Managers are qualified for urgency and specific needs and promptly communicated to the Account Manager or escalated to appropriate company's personnel
• Assist customers with credit and collections questions
• Assisted Branch Administrator with documentation of customer returns within the company's policies and procedures
• Verify accuracy and of specific sales contracts.
• Assist with the arrangement and coordination of open houses, product shows/seminars and manufacturer representative visits

Requirements to Assure Success:

• Minimum of high school education required.
• Face-to-face communication skills, telephone communication skills, and customer relation skills are very vital to success in this position.
• The person must have computer literacy skills and basic knowledge in word processing, document scanning, and spreadsheets
• Ability to write simple correspondence, effectively present information and respond to questions from account managers, clients, vendors and others in the organization
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Why Should You Apply?

At FORTÉ, your work matters, and it’s easy to see the impact you make. That’s because we’re 100% employee-owned, and everyone here has a stake in how we show up – for each other, our customers, and the future we’re building. You’ll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORTÉ is a place where you can bring your best – and build what’s next.

The benefits of ownership

At FORTÉ, you're not just covered – you’re supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work.

Here’s a look at what we offer:

• Healthcare, vision & dental coverage to keep you and your family well
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
• Employer-paid life and disability insurance for added peace of mind
• 401(k) with company match to invest in your future
• Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
• Tuition reimbursement and ongoing learning opportunities to support your growth
• Employer-paid employee assistance program to care for your physical, mental, and financial health
• Paid time off that helps you truly disconnect

FORTÉ is an equal opportunity employer, including individuals with disabilities and veterans.

To receive consideration, an interested person must apply through the FORTÉ career site at .

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