Job Description

One of our Prominent clients, engaged in Elevator industry is looking for a Administrative Assistant role in San Leandro, CA 94577

Job title:: Administrative Assistant

Duration:: 3 Months - CONTRACT

Location:: San Leandro, CA 94577 (ONSITE)

Shift:: 1st Shift - Monday - Friday (7:30AM - 4:30PM)

Essential Functions

Updates on-call lists, sends detailed notification to Dispatch daily. Checks technicians in/out, sends down car listing and communicates information to Dispatch and supervisors.
Provides status to National Accounts and customers on open work orders and completed callbacks. Updates evening ticket with the monthly work order number.
Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch.
Tracks Operations systems and tool audits.
Completes manual payroll entry forms, includes daily DVR processing and cost corrections.
Performs research and review for Service Manager which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, Work in Process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls.
Assigns tickets to mechanics, as needed.

Qualifications

Three to six months related experience and/or training in basic business administration.
Strong customer service experience and abilities are required. Effective verbal and written communication skills are required.
Oracle database knowledge
Must be organized and detail-oriented to manage multiple projects. Some elevator administrative work preferred

Job Tags

Contract work, Shift work, Day shift, Afternoon shift, Monday to Friday,

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